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S H I P P I N G

Please note that this may vary during the Covid-19 pandemic.    

Local Pickup & Delivery 

  • For local pickup you will be sent a notification once your items are ready for pickup with a personalized message arranging a date and time for pickup (24-72 hours after purchase)
  • Local Pickup address will be emailed to you
  • Please note that if you are running late for your scheduled pickup time we require an email with the approximate time of arrival
  • Local pickup hours are Monday - Friday 9:00am - 4:00pm
  • Upon local delivery your order will be placed in the mailbox with your name and order number attached
  • All local delivery's are made the following Friday that your order has been placed. If you need to schedule the delivery for a certain time, please contact us and we will arrange that with you
  • Local deliveries are only fulfilled to residential address. We cannot deliver to apartment/condo buildings

Processing Time 

  •  Each item is made to order and takes anywhere from 2-4 business days to process
  • Orders with large quantities may take longer

Standard Uninsured Shipping

  • Winnipeg (5-7 Business Days)
  • Canada (7-14 Business Days)
  • USA (10-14 Business Days)
  • International (14-28 Business Days)

Tracked Express Shipping

  • Canada (2-5 Business Days)
  • USA (5-7 Business Days)
  • International (7-14 Business Days) 

Duty & Taxes

Duty and taxes are at the responsibility of the customer.


Damage Upon Arrival

Damaged items qualify for a return or exchange. Please e-mail us a photo and we will be happy to help.

Panier

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