Please note that this may vary during the Covid-19 pandemic.
Local Pickup & Delivery
- For local pickup you will be sent a notification once your items are ready for pickup with a personalized message arranging a date and time for pickup (24-72 hours after purchase)
- Local Pickup address will be emailed to you
- Please note that if you are running late for your scheduled pickup time we require an email with the approximate time of arrival
- Local pickup hours are Monday - Friday 9:00am - 4:00pm
- Upon local delivery your order will be placed in the mailbox with your name and order number attached
- All local delivery's are made the following Friday that your order has been placed. If you need to schedule the delivery for a certain time, please contact us and we will arrange that with you
- Local deliveries are only fulfilled to residential address. We cannot deliver to apartment/condo buildings
- Each item is made to order and takes anywhere from 2-4 business days to process
- Orders with large quantities may take longer
Standard Uninsured Shipping
- Winnipeg (5-7 Business Days)
- Canada (7-14 Business Days)
- USA (10-14 Business Days)
- International (14-28 Business Days)
Tracked Express Shipping
- Canada (2-5 Business Days)
- USA (5-7 Business Days)
- International (7-14 Business Days)
Duty & Taxes
Duty and taxes are at the responsibility of the customer.
Damage Upon Arrival
Damaged items qualify for a return or exchange. Please e-mail us a photo and we will be happy to help.