EXCHANGES & RETURNS
You may exchange or return your order within 30 days of purchase.
There are no returns/exchanges on worn jewelry, sale items, jewelry that doesn't come in the original/undamaged packaging, and jewelry sold at local markets.
Earrings are a final sale for hygieneic purposes.
Custom orders are not refundable or exchangeable due to the time it takes to source the materials and handmake the items.
We do not take returns, repairs, or exchanges at Local Markets, only by mail.
RETURN BY MAIL
Return by mail with the original packaging/tags and we will review and issue a refund or exchange once we have received and reviewed the items. Shipping charges are the customers responsibility.
364 Emerson Avenue
Winnipeg, MB R2G 2R9
NOTE: This is a residential address not a store front.
REPAIRS & RE-SIZING
If at any time your jewelry breaks or requires a repair please contact us under our contact page and we will be happy to fix it for you! Please provide your order number and an image of the damage. All repairs must be mailed into the address provided above.
If at any time you would like your piece re-sized, please contact us with the measurements then mail into the above address. A $15.00 repair fee is charged per item.