If at any time your jewelry breaks or requires a repair please contact us under our contact page and we will be happy to fix it for you! Please provide your order number, mailing address, and an image of the damage.
All repairs must be mailed into address below. Once we receive, we will complete the repair and mail it back to your provided address.
Re-Sizing —If you are wanting an item re-sized we charge $15.00 per item. Please add the 'Re-Size Charge' to your cart and proceed to checkout. Choose which shipping method you would prefer. Lastly, mail the item into the address below. Once we recieve it, we will make the necessary adjustments and mail it back to you based on the shipping option chosen at checkout.
Shipping charges are the responsibility of the customer.
We do 1 FREE repair per item. Any breakage after that is considered improper care.
We do not replace any lost or stolen items.